We require a minimum of 20 days notice before the start date of your class or workshop for a full refund. Refunds are subject to denial or charges if your request is sent within 20 days your start date.

Life happens! If you have to miss a class in your scheduled session- we got you! We offer one complimentary make-up class or Sunday Open studio session. Some time for you to put your practice into practice.

Shoot us an email or touch base with your instructor if you know you’ll miss a class-we’ll sort out the details for you!

Please keep in mind! Missed workshop dates are non-refundable, if you anticipate missing the majority of classes- We host workshops many times throughout the year don’t be shy to find a fit that works best for you! Makeup classes are subject to availability. If we do not have a class we can slide you into - Sunday Open Studio sessions are the back up plan!

Our team at Báhoo Studio takes the utmost care in the handling of all student and member work. In the event of damage or loss of a piece Báhoo will make the necessary effort to return the piece to the creator, but we do not take responsibility for any pieces that break during the firing process.

ITEMS KEPT: All items that are kept from a date night and/or a workshop must be paid for at the end of the workshop. Each item kept is $10 and this fee is non-refundable unless accidentally broken by one of our staff.

Please keep in mind! - Ceramic items are very prone to breaking if they have not been made properly.

PICK UP: All date night items take up to 4-6 weeks to be completed. In order to pick up your work all students must contact us directly via email or instagram DM to schedule a pick up time. Our studio is by appointment only and pick-up times change and vary. Students have exactly one month to pick up their work after it has been completed before it is donated or thrown away. Due to high volumes of ceramic items in our studio, we are not responsible for holding on to any work that is unclaimed or not communicated about to a member of our team after it has been completed. In the event that you do not contact us within the given window to pick up your pieces, any and all fees that have been paid to Bahoo Studio are non-refundable.

Báhoo Studio is committed to maintaining a safe, respectful, and inclusive environment for all staff, students, collaborators, and visitors. Harassment of any kind—whether verbal, physical, emotional, or online—will not be tolerated.

What Constitutes Harassment:

Harassment includes, but is not limited to:

• Disrespectful or discriminatory language or behavior based on race, ethnicity, gender, sexual orientation, gender identity or expression, age, ability, religion, or body size

• Unwanted physical contact or attention

• Sexual comments, gestures, or advances

• Intimidation, bullying, or threats

• Repeated disruption of workshops or studio operations

• Retaliation against someone who reports or addresses inappropriate behavior

Our Commitment:

• All individuals have the right to work and create in a space free from harassment.

• All reports of harassment will be taken seriously, treated confidentially, and addressed promptly.

• Any individual who violates this policy may be asked to leave the studio, and further participation may be revoked at Báhoo’s discretion.

Reporting:

If you experience or witness any form of harassment at Báhoo Studio, please report it as soon as possible. You can:

• Speak directly with a Báhoo team member

• Email us at [insert studio email]

• Submit an anonymous note in the studio feedback box (if applicable)

We are here to listen and support you.

Together, we can uphold Báhoo as a space rooted in care, creativity, and mutual respect.

By participating in any class, workshop, open studio session, or event at Báhoo Ceramics Studio (the “Studio”), I acknowledge and agree to the following:

I fully understand and accept that working with clay, ceramic tools, equipment, glazes, and kilns involves inherent risks, including but not limited to physical injury (such as cuts, burns, slips, or strains), exposure to dust or particulates, and potential allergic reactions or sensitivities. I acknowledge that participation is voluntary and that I assume full responsibility for any risk of injury, illness, loss, or damage that may arise during or as a result of my presence at the Studio or participation in its activities.

In consideration of being permitted to enter and use the facilities, tools, materials, and equipment of Báhoo Ceramics Studio, I hereby release, waive, discharge, and hold harmless the business operating as Báhoo Ceramics Studio, its owners, employees, instructors, contractors, and affiliates from any and all liability, claims, demands, actions, or causes of action arising out of or related to any loss, damage, injury, or death that may be sustained by me or my property while on the premises, using studio equipment, or participating in any studio-related activity—whether on or off-site.

This release applies whether the result of negligence or any other cause, and whether occurring on the Studio premises or during transit to or from any Studio-sponsored location.

I certify that I am physically able to participate in Studio activities and will communicate any medical concerns or accessibility needs in advance. I agree to follow all safety guidelines and instructor directions and to respect the shared nature of the studio space.

By acknowledging this agreement, I confirm that I have read and understood this waiver and that I voluntarily agree to its terms.